Any shortage from your click & Collect order are automatically processed and refunded to your account.
Please wait 24 hours before emailing us about a shortage
If we are unable to source British Free Range Eggs, we will substitute an appropriate product.
- If we are unable to find a substitute, a refund will be sent to your account Automatically
- You will receive an email with details of what you have been refunded for and the amount.
- If you don't want substitute products, please put "no substitution" in the message box, on the cart page.